Mustapha Mufutau

Managed daily operational compliance and facility oversight, contributing to a safe and optimized learning environment for students.

• Ensured high standards of compliance with school policies and quality standards through diligent inspections and reporting, directly contributing to a safe and conducive learning environment.
• Executed daily facility checks, resolving issues promptly to maintain optimal operational efficiency and safety, improving the learning environment.
• Collaborated with multiple departments to elevate hygiene standards and optimize cafeteria operations, significantly enhancing student satisfaction.
• Facilitated successful internal audits by meticulously compiling documentation and coordinating corrective actions, ensuring regulatory compliance.

Oversaw comprehensive warehouse and administrative operations, driving efficiency and enhancing customer satisfaction through strategic management.

• Streamlined administrative operations, including inventory management and office systems development, resulting in improved operational efficiency and organization.
• Set and tracked ambitious sales targets, implementing data-driven strategies that significantly improved customer satisfaction and retention.
• Partnered with Marketing and HR departments to align strategic initiatives, contributing to enhanced business success and cross-functional collaboration.
• Resolved customer concerns promptly and effectively, upholding high service excellence standards and fostering strong client relationships.

Executed comprehensive sales strategies and market analysis to drive growth, improve competitive positioning, and enhance customer initiatives.

• Designed and executed comprehensive sales strategies aligned with business objectives, directly contributing to revenue growth and market expansion.
• Performed in-depth market analysis to pinpoint growth opportunities, improving competitive positioning and informing strategic business decisions.
• Delivered regular performance evaluations and provided targeted coaching, enabling team members to consistently achieve and exceed sales targets.
• Collaborated with the marketing team to launch impactful initiatives, significantly increasing customer retention and acquisition rates.